Pepper & Phillips Privacy Policy
This privacy policy sets out how Pepper & Phillips and protects any information that you give us when you use our website. We are committed to ensuring that your privacy is protected at all times.
Collecting information
We collect information that you provide by filling in forms on our site to receive information on our funeral services, funeral plans, memorials and to provide our online obituary service.
We simply collect your name, email address, postal address and any comments you may make. This allows us to send you the relevant brochure(s) you have requested.
Our online obituary is a service we provide. We will publish the relevant funeral details for a loved one including the service details (date, time and venue) and any special instructions you would like to publish.
Pepper & Phillips uses Google Analytics to analyse the use of its website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to the website is used to create reports about its use.
Google’s privacy policy is available at: https://www.google.com/policies/privacy
How is your data used?
- To send you relevant brochures.
- To contact you to discuss our services (only if you have asked us to contact you).
- To update our online obituary service (only if you want to use this service).
- To produce financial documents, such as an invoice, should you become a customer.
Pepper & Phillips will not hold information on you in a marketing database. Pepper & Phillips will not pass or sell your details to any third party organisation.
Your rights regarding your data
- You can request a copy of the information we hold on you.
- You have the right to correct the information we hold on you.
- You have the right to ask Pepper & Phillips to erase your data and remove your details from our records.
GDPR
The GDPR law on data protection defines how a company may collect and process your personal data, including:
Legitimate Interest
We will only use your data to pursue our legitimate interests of running Pepper & Phillips. For example, sending you a relevant brochure or contacting you as requested.
Consent
When we collect your data, for example via our website, we will ask for your consent to use your data to comply with your request. For example, sending you one of our guides or brochures.
Contract
If you become a Pepper & Phillips customer we will need to hold your personal data to comply with our contractual obligations and accounting and tax requirements.
We protect your personal data
All personal data is stored on our secure servers. Access to your personal data is restricted.
How long we hold your data for?
We will only hold your data for as long as needed to for the purpose we have collected it.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website.
How can you stop the use of your personal data for direct marketing?
We will not use your personal information for direct marketing. We do not hold personal data in a marketing database.
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